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             Craig
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                 Causes Pain - (Conflict, Out of Order, Out of Control, Boring) 
                
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             Gordon
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            - Blog Post -   | 
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                 Causes Pain - (Boring, Out of Order, Out of Control, Conflict) 
                
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             Mike   | 
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             Andres   | 
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             Michael  | 
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                 New Customers - finding them 
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             Mary   | 
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                 Finding new customers and internet pricing 
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             David   | 
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                 Finding new ways to market ourselves 
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             Jim   | 
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                 Obtaining qualified leads 
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             Maria
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             Dan
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               Generating leads and cold calling             
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             Scott
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 Denise
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   Re-establishing a steady  
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 Mark
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             Ralph
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               Data mining for additional sales opps 
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             Jim  | 
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                 The biggest problem would be opening doors to new business and getting their attention. The buyer, and the way they buy, has changed. They are more interested in corresponding via e-mail than phone or in person. 
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